BACK


 

Conference Calling

A telephone call among more than two participants

 

DID

Direct Inward Dialing (DID) is a service that allows for employees to be assigned specific numbers without needing multiple telephone lines

 

Interactive Voice Response

Telephony user interface that allows for the interaction between user and system through voice commands

 

Off-the-shelf solutions

Designed to cater to the largest number of consumers possible, but not tailored to the specific needs of individual companies