it support mississauga | GIGE IT Solutions: IT Services Mississauga http://gige.ca/tag/it-support-mississauga IT Services & IT Solutions Mississauga & Toronto Tue, 26 Apr 2022 14:45:20 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.5 https://gige.ca/wp-content/uploads/2017/06/cropped-tab-icon-g-final-32x32.png it support mississauga | GIGE IT Solutions: IT Services Mississauga http://gige.ca/tag/it-support-mississauga 32 32 Securing your Organization’s Network amid COVID-19 https://gige.ca/securing-organizations-network Wed, 27 May 2020 18:16:53 +0000 https://gige.ca/?p=9507 COVID-19 has shaken up the way that we work. In a study conducted by Statistics Canada, it was found that in the 2nd week of April 2020, 5 million employed Canadians worked mostly from home. This is significantly more compared to the 1.7 million that was recorded previously in 2008. The shift to remote work…
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COVID-19 has shaken up the way that we work. In a study conducted by Statistics Canada, it was found that in the 2nd week of April 2020, 5 million employed Canadians worked mostly from home. This is significantly more compared to the 1.7 million that was recorded previously in 2008. The shift to remote work has affected businesses from a wide range of industries, including financial, real estate, and scientific. Due to the rapidness of the COVID-19 developments in the country, many of these organizations were forced to adopt work-at-home models in an extremely short period of time. Remote Deskop Protocol (RDP) and Virtual Private Networks (VPNs) are some of the most common methods of setting up remote work forces. However, due to the rushed timeline, many businesses adopted these strategies without the best practices that were needed to ensure that these connections are secure from cyberattack.

The dark web is a network of underground sites that are known for trading illegal goods and services. It has recently been found that illegal RDP accesses to corporate networks can be found on sale on sites within this network. Prices ranged between USD$10 to USD$100 000 depending on the size of  the company. These illegal connections are often being sold by cyberattackers that have managed to hack into insecure or misconfigured RDP connections.

A buyer of these illegal connections can then utilize it to gain access to an organization’s network, using the infiltration to carry out further cybrattacks. Once a malicious actor gains access to a corporate network, they can launch a variety of malicious attacks on the victim. This can range from implanting malicious software such as data stealing trojans, or installing ransomware to extort money out of their victims.

Best practices to employ when protecting your Remote Connections

Make sure that RDP is only available while your employees are connected to the corporate VPN. This adds an extra layer of security when individuals are trying to connect and remotely control your organization’s computers. Furthermore, employ multifactor authentication on your employee accounts to ensure that malicious individuals who gains access to an employee’s login credentials cannot gain access to the system.

Next, an essential aspect to securing VPN connections is setting up clear policies for employees to connect into the network. Set up clear guidelines for supported operating systems and antivirus software that is up-to-date. Individuals who try to set up connections while on vulnerable machines that are not updated can pose security risks to your organization’s network, as these insecure connections become security vulnerabilities that can be exploited by cyberattackers.

Don’t let insecure RDP and VPN connections cause your organization to be vulnerable. Call GIGE at +1 888 366 4443 or send us an email at info@gige.ca. Our team of network experts will identify and rectify vulnerable areas in your current remote workforce set up.

 

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Lessons Learned From The Cathay Pacific Data Breach https://gige.ca/cathay-pacific-data-breach-lessons-learned Tue, 10 Mar 2020 20:15:09 +0000 https://gige.ca/?p=9385 Hong Kong airline company Cathay Pacific was fined 500 000 pounds by the UK Information Commissioner’s office due to a data leak where 9.4 million user records were leaked. Of the affected individuals, over 100 000 were from the UK. The data breach was the result of unauthorized access to Cathay Pacific’s servers that dated…
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Hong Kong airline company Cathay Pacific was fined 500 000 pounds by the UK Information Commissioner’s office due to a data leak where 9.4 million user records were leaked. Of the affected individuals, over 100 000 were from the UK.

The data breach was the result of unauthorized access to Cathay Pacific’s servers that dated back to October of 2018.  In a statement on the breach, Cathay Pacific stated that it would like to “sincerely apologize for this incident”.

The UK’s Information Commissioner’s Office discovered that the  data breach had resulted in the records between October 2014 and May 2018 to be leaked.

This incident illustrates the importance of applying security patches to protect organization server. Cathay stated that it suspects the data breach occurred due to a known security vulnerability being exploited by cyberattackers. In its investigation, the UK Information Commissioner discovered that the company did not apply the security update fixing the patch, which was released over a decade prior to the attack. The vulnerability, which was not publically named, was in fact discovered in February 2007. It is known that attackers exploiting this vulnerability does not need technical skills and is able to get administrative access to a victim’s computer. Cathay pacific admitted that its regular vulnerability scans, which are used to detect potential security flaws in the company’s network, was not able to detect the vulnerability for over 10 years. It was discovered that one of the systems that was compromised had 16 security updates that were pending.

Another reason that the Cathay Pacific data breach occurred was that one if its servers was running an operating system that was no longer supported by its developer. Operating systems (O.S.), like many other software, requires constant updates to repair new security vulnerabilities that are discovered. After an operating system becomes end-of-life, however, the developer no longer releases software updates for it, leaving computers still running the operating system vulnerable to cyberattack. The most recent instance of this occurring is the Windows 7 End of life, which occurred on January 14th of 2020. You can read more about operating system patches in our article here.

It is clear from the Cathay Pacific data breach that proper patch management is an important facet of keeping your organization’s IT safe from cyberattack. GIGE IT solutions’ network experts help you organization identify vulnerabilities in your organizations’ network. We audit and provide consultation and remediation strategies to help you stay protected from data leaks and cyberattacks.

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SSH Key Malware Is Spreading https://gige.ca/ssh-key-malware Thu, 20 Feb 2020 15:34:42 +0000 https://gige.ca/?p=9348 What are SSH Keys? SSH, or Secure Shell, is a method used to establish a secure login between two systems. It is widely used across many operating systems. Using an SSH key, an IT administrators can gain access to servers and computers. Because SSH keys do not expire, and unauthorized individual in possession of and…
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What are SSH Keys?

SSH, or Secure Shell, is a method used to establish a secure login between two systems. It is widely used across many operating systems. Using an SSH key, an IT administrators can gain access to servers and computers. Because SSH keys do not expire, and unauthorized individual in possession of and SSH key to a server can be a cyberscurity risk, as they would be able to gain access to the organization.

SSH malware is now widely available

Previously, SSH backdoor malware was only used by highly organized cyberattacker threats. However, in recent times it has been observed more widely in the wild. SSH key backdoor malware is now available to anybody who browses the dark web.

Oftentimes, such as in the case of malware strains such as Trickbot and CryptoSink, cyberattackers abuse known vulnerabilities in operating systems or software in order to gain a foothold in a company’s infrastructure. An example of this is CVE-2014-3120, an exploit that allowed cyberattackers to run arbitrary code on a victim’s system.

New vulnerabiltiies such as CVE-2014-3120 are constantly being discovered and repaired by software engineers and cyber security professionals. It is essential that you patch your computers to the latest software to keep them protected from such vulnerabilities.

Monitoring and updating outdated SSH keys is also another effective method in preventing cyberattack By doing so, cyberattackers would not be able to create malicious SSH keys to gain access to your organization’s systems. Furthermore, like defending against all types of cyberattacks, time is an important resource. The faster that your IT management can catch the vulnerability, the less damage that a cyberattacker can do.

Don’t fall victim to SSH backdoor malware. GIGE’s cybersecurity experts have over 30 years of experience in auditing and protecting organizations’ networks. We can help your organization identify and rectify vulnerabilities in your network. Call +1 888 366 4443 or email us at info@gige.ca to get started with us today.

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The Emotet Trojan Malware Is Spreading Through Wifi https://gige.ca/emotet-trojan-malware Thu, 13 Feb 2020 17:09:05 +0000 https://gige.ca/?p=9336 The Trojan malware strain known as Emotet has been in circulation ever since 2014. Early versions of the malware aimed to steal sensitive information or credentials after infecting victims’ computers. Up until recently, it was believed that the only way that Emotet trojan could infect a computer was through malicious email links. However, it was…
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The Trojan malware strain known as Emotet has been in circulation ever since 2014. Early versions of the malware aimed to steal sensitive information or credentials after infecting victims’ computers.

Up until recently, it was believed that the only way that Emotet trojan could infect a computer was through malicious email links. However, it was recently discovered that it can now propagate itself through wifi networks.

It was discovered that once the Trojan malware had infected a PC, it can automatically spread through a connected wifi network by detecting and brute forcing the credentials to the network.

Once the malware gains access to the wifi network, it then infects other PCs connected to it, stealing personal information or installing further malware such as ransomware onto the systems.

Who is at risk?

When Emotet was first detected, cyberattackers were largely using it to target banking customers in Europe. Its scope has since expanded and now ranges from individuals, businesses, and governments.

What are best practices to keep yourself protected?

The Emotet malware uses brute force attacks to gain access to wifi networks. A brute force attack ‘guesses’ the correct credentials through rapid trial-and-error, relying on a repository of previously cracked and common passwords in order to cut down the time required. A recent brute force attack cost an unnamed Canadian company $1M . You can read more about that attack in our article here. In light of this, it is essential to ensure that your organization changes the default passwords on all its network devices. Leaving the credentials unchanged increases the likelihood that it can be breached by a cyberattacker using brute force.

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Unnamed Canadian Insurance Company Suffers $1M USD Ransomware Attack https://gige.ca/bitpaymer-ransomware-attack Tue, 04 Feb 2020 17:17:24 +0000 https://gige.ca/?p=9282 The post Unnamed Canadian Insurance Company Suffers $1M USD Ransomware Attack appeared first on GIGE IT Solutions: IT Services Mississauga.

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On October 8th 2019, an unnamed Canadian insurance company paid a total of 950 000 USD to a ransomware cyberattacker.

The attacker was able to infect 20 servers and around 1000 employee computers in the attack, encrypting data on the systems behind a ransomwall, demanding payment of 109.25 bitcoins for the safe release of the information.

It was reported that after paying the ransom fee, the cyberattackers provided decryption keys which allowed for the 20 servers to be decrypted for 5 days, and the 1000 end user computers to be decrypted for 10 days.

What was the ransomware strain responsible for the attack?

The ransomware strain that was used in this attack was “BitPaymer”. The malware was able to bypass the Canadian insurance company’s firewalls and infect its network. It is not known exactly how the malware was able to infiltrate into the company’s infrastructure.

Unlike many other ransomware strains that use strategies such as fake emails and malicious download links or websites to infect computers, it is believed that BitPaymer uses targeted brute force attacks.

Brute Force RDP (Remote Desktops Protocol) Attacks

RDP, or remote desktop protocol, is a tool developed by Microsoft for an individual to remotely connect to another computer. It is often used by IT administrators and cybersecurity professionals to diagnose and troubleshoot computer problems from a remote location. However, RDP is also a prime target for cyberattacks, as it is a direct pathway into a company’s network, if compromised.

A brute force attack tries to guess the credentials to an RDP connection through thousands of trial-and-error attempts done in rapid succession by machines.

Microsoft states that protective actions against RDP brute force attacks include activating multifactor authentication and using VPNs. Multifactor authentication is an added security feature to the login process that sends a temporary ‘second password’ to a trusted device every time an account is accessed from an unfamiliar IP.

Don’t become the victim of a brute force attack. Our team of cybersecurity professionals can identify points of vulnerability in your organizations’ network and provide remediation strategies to keep you protected. Call us at +1 888 366 4443 or email us at info@gige.ca to get started with us immediately.

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Travelex falls victim to “Sodinokibi” Ransomware https://gige.ca/sodinokibi-ransomware Thu, 16 Jan 2020 18:12:45 +0000 https://gige.ca/?p=9246 The post Travelex falls victim to “Sodinokibi” Ransomware appeared first on GIGE IT Solutions: IT Services Mississauga.

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The list of ransomware victims continues to grow. On New Year’s Eve 2020, Travelex, an international foreign exchange company, disclosed that it was struck by the “Sodinokibi” ransomware strain. Also known as REvil, Sodinokibi ransomware prevents users from accessing their computer data by encrypting it behind a ransomwall. The ransom demand for Travelex was $6M USD. They also stated that failure to pay the payment within 2 days will result in double the ransom demand.

In an effort to mitigate the spread of the ransomware, Travelex immediately disconnect infected computers from its company network.

The cyberattackers revealed to BBC that it had actually infiltrated Travelex’s network 6 months prior, and had been able to steal over 5 GB of customer data. According to the group, they have got access to customer information including birthdays and credit card information. This has been a common strategy of newer ransomware strains. Releasing the stolen data is used as a second point of leverage to extort money out of victims.

Cyberthreat intelligence company Bad Packets stated that it had notified Travelex of 7 security vulnerabilities present in their systems in September 2019. The vulnerability was caused by a security flaw in the Pulse Secure Virtual Private Network. According to Bad Packets, the vulnerability was actually patched April of that year, but that Travelex had failed to update its systems to the newest software version, leaving them vulnerable to attack.

The vulnerabilities present in the Pulse Secure VPN were widely known in the second half of 2019. In August of that year, the Canadian Center for Cyber Security urged for Canadian businesses to update their software to the latest versions to protect against attack. In October, the US National Security Agency, and the UK National Cyber Security Center issued similar warnings.

What does the vulnerability allow cyberattackers to do to unprotected systems?

Cybersecurity researcher Kevin Beaumont stated that the VPN vulnerability, also called CVE-2019-11510, allowed for attackers to remotely gain control of unprotected systems even without the use of the user credentials of the computer.

As illustrated by the Travelex, keeping computers up-to-date with current software updates to protect against cyberattack.

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Today We Say Goodbye to Windows 7 https://gige.ca/goodbye-windows-7 Tue, 14 Jan 2020 19:02:37 +0000 https://gige.ca/?p=9240 The post Today We Say Goodbye to Windows 7 appeared first on GIGE IT Solutions: IT Services Mississauga.

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Goodbye Windows 7 – today, January 14th 2020, is the day that Microsoft officially ends security support for Windows 7 computers. This means that PCs still running the decade old operating system will no longer be receiving security updates from Microsoft. According to NetMarketShare’s statistics, 1/3 of PCs around the world are still running Windows 7.

Microsoft urges all of these users to update to a newer operating system, either Windows 8.1 or Windows 10 in order to stay protected against malware threats such as ransomware. Sensitive personal information on your home or business PCs are at risk of exposure.

It’s not all bad news – Google has said that it will continue to release updates for its Chrome browser for Windows 7 until 2021. However, this by no means covers all security bases, and migrating to a newer operating system is still the best option in terms of cybersecurity.

If upgrading is not an option, follow these best practices to keep yourself protected:

For businesses still running Windows 7, your employees are the first line of defense against malware. One of the most common methods of infection is through malicious links in fraudulent emails – a strategy known as phishing. By education your employees with frequent seminars on current threats and phishing telltale signs, you can minimize the likelihood that malware can infiltrate your network. If you would like an overview on some of our recommendations against phishing, you can check out our article on the topic here: Phishing Scams – What are they and how can you protect yourself?

For both businesses and consumers, it is important not to store sensitive information such as credit card data on your Windows 7 PC. Furthermore, avoid using online banking apps on Windows 7 PCs.

Don’t fully rely on your Windows 7 PC’s storage. Keep backups of your important data in a separate location – either on an external hard drive, a USB, or on another PC. Some types of malware, such as ransomware, locks user data behind a ransomwall, demanding payment for its release. Once a computer is infected with ransomware and the data is encrypted, it cannot be read unless it is decrypted with a key only known by the attackers.

If you would like to learn more about the dangers of staying on Windows 7, you can visit our page here, or email any questions to info@gige.ca

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Cloud Security Will Be The Cybersecurity Topic Of 2020 https://gige.ca/cloud-security-in-2020 Thu, 02 Jan 2020 15:52:53 +0000 https://gige.ca/?p=9228 The post Cloud Security Will Be The Cybersecurity Topic Of 2020 appeared first on GIGE IT Solutions: IT Services Mississauga.

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Cloud computing grew drastically in 2019. However, cloud security has dragged behind in development which has resulted in some of the most devastating cyberattacks in history.

In traditional offline computing, programs and data are stored locally on a machine. On the organizational scale, data may be stored and shared on local servers that are linked to office devices within an enclosed network.

Cloud computing changes this model – instead of keeping files and programs stored locally, they are instead running on servers of tech giants such as Microsoft and Amazon and are transferred in real time to local machines over the internet. Common cloud computing platforms include Microsoft Azure, Amazon Web Services (AWS), and Google’s Compute Engine.

 

SaaS, Paas, and IaaS

There are three major types of cloud computing services. Saas, or Software as a Service, involves running programs via a web browser instead of on a local machine. An advantage of this is that end users no longer have to download update packages and that app speed is only depends on internet speed.

IaaS, or Infrastructure as a Service, includes components such as servers, storage, and networking.

Finally, PaaS, or Platform as a Service, is used by software developers to build applications.

There are many advantages to cloud computing. For businesses, cloud computing is a much more flexible and scalable option compared to on-premise solutions. Furthermore, cloud computing opens the door for many pay-as-you-go computing models, eliminating the need to purchase perpetual software.

Security Threats of Cloud Computing

The rapid growth of cloud computing – and the failure of cloud security to keep pace – has resulted in a number of devastating cyberattacks this year.

In July 2019, Capital One announced that it had suffered a data breach affecting over 100 million of its customers.

APIs are a new security weakpoint

APIs, or Application Programing Interfaces, are the channels through which a computer can communicate with a cloud service. APIs have become a vulnerability that is often exploited by cyberattackers when targeting cloud based systems.

GIGE ensures that your company is fully prepared for the cloud cyber threats that will come in 2020. Get started with us now by calling +1 888 366 4443 or emailing us at info@gige.ca

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Ransomware In 2020 Will Be More Vicious Than Ever https://gige.ca/2020-ransomware-evolve-vicious Fri, 27 Dec 2019 18:03:42 +0000 https://gige.ca/?p=9222 The post Ransomware In 2020 Will Be More Vicious Than Ever appeared first on GIGE IT Solutions: IT Services Mississauga.

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With 2019 drawing to a close and 2020 almost here, we can take a look sat how the cybersecurity landscape has evolved over this past year. By far the two most prevalent topics of the year have been ransomware and data privacy.

Ransomware

By far the most relevant cybersecurity threat of 2019 was the rise of ransomware. This is strain of malware that encrypts user data behind a paywall, and demands payment for its safe release. Targets have ranged from multinational corporations to governments. Worryingly, ransomware attacks have recently become more organized, as seen in an attack in August 2019 where 22 Texan governments were simultaneously hit with ransowmare.

Data Privacy

As collecting and storing sensitive user data grows as a core requirement of many companies, so too does the risk of leaking this data to unwanted eyes. 2019 saw several enterprises falling victim to data breaches, often leading to devastating financial and legal consequences. New York’s Retrieval-Masters Creditor Bureau Inc. filed for bankruptcy due to a $3.8 million dollar data breach where its customers home addresses, SSNs, and credit card information were leaked. In another attack, Capital One Financial reported between $100 million USD to $150 million USD in damages caused by a data breach leaking customer SSNs and bank account numbers.

In 2020, ransomware will become more dangerous than ever.

A new strain of ransomware named Maze has confirmed a cyberattacker’s bluff as a real threat. In a ransomware attack, data on a victim’s computer is both encrypted and stolen by cyberattackers. Until Maze, it was not known whether cyberattackers actually had access to the stolen data. In November, Allied Universal refused to pay a ransom fee of $2.5 million USD, resulting in cyberattackers releasing 700MB of the company’s sensitive data to the public.

With the threat now confirmed, organizations must prepare for more vicious strains of ransomware in the coming year. Cybersecurity company McAfee Labs predicts that “two-stage extortion attacks” will be a major threat in 2020, where stage 1 is data encryption, and stage 2 is data theft. With 2 leverage points, cyberattackers will have more extortion power than previous attacks.

To counter the new threats coming in 2020, cybersecurity will need to improve in both preventative and restorative measures in order to fully prepare organizations for attack. Call GIGE IT Solutions at +1 888 366 4443 or info@gige.ca. With over 30 years of network security and data backup experience, we can help keep you protected against cyberattack.

 

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European Airport Finds 50% of its Computers Infected With Malware https://gige.ca/malware-european-airport Mon, 28 Oct 2019 15:32:12 +0000 https://gige.ca/?p=9102 The post European Airport Finds 50% of its Computers Infected With Malware appeared first on GIGE IT Solutions: IT Services Mississauga.

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50% of the workstations at an international airport in Europe have been infected by a cryptomining malware. The breach was discovered by researchers from cybersecurity company Cyberbit. The researchers stated that they detected the malware due to abnormal activity of the PAExec tool and Reflective DLL Loading on the infected computers.

What is cryptojacking?

Cryptojacking malware is a strain of malware that uses the computing resources of infected PCs to generate cryptocurrency for the attacker.

Cryptocurrencies are digital currencies such as bitcoin and ethereum. By dedicating computer resources for cryptomining, individuals can generate these digital currencies. Cryptojacking involves maliciously using a victim’s computer to cryptomine digital currencies for the cyberattacker without the consent of the victim.

There are many symptoms associated with cryptojacking including computer slowdowns and overheating issues. You can read more about cryptojacking in our article here.

 

What is PAExec?

PAExec is a program that allows a Windows computer to remotely connect to another Windows computer and execute a program without having to install it on the remote computer. The cybersecurity researchers at Cyberbit stated that PAExec was used to execute a malicious file called “player.exe” which stole the infected computers’ resources to mine a cryptocurrency called “Monero” for the cyberattacker. The cybervirus was able to avoid detection because it used a highly modified version of a previously known malware – CryptoMiner Variant #2.

Significantly, PAExec allowed for administrative code execution on the infected computers, which means that it was allowed to bypass antivirus protocols for detection.

How was the airport impacted?

It was discovered that the cryptomining malware gave the malicious program priority to use system resources. That means that infected computers would suffer from slowdowns and increases to power consumption. Both of these reduced the service quality of the airport and negatively impacted the businesses’ bottom line.

How does cryptojacking malware infect PCs?

It is not known how the computers became infected with the malware in this incident. Historically, there have been several known methods of infecting computers with cryptomining malware. Negligent employees can mistakenly install malware onto company computers by clicking malicious links in emails or visiting malicious websites. In another vein, malicious insiders can install malware deliberately. Outside attacks can involve strategies like fake emails or exploiting security vulnerabilities.

Don’t fall victim to cryptojacking. We can help you design and deploy network security solutions. Call us at +1 888 366 4443 or email us at info@gige.ca to get started today.

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