Help Desk Key Terms
Blog
Periodically updated webpage with current and relevant information
Help Desk
Services that provide assistance and consultations for technical or I.T. issues
Remote Desktop Connection
A program that allows for the I.T. technician to access your personal computer for troubleshooting
Troubleshooting
The process of identifying and solving problems
GIGE IT Solutions provides IT helpdesk services to small and medium sized businesses in Canada. We ensure that your company’s technology is always up and running with a 30 minute response time on IT helpdesk requests.