IT HELP DESK SOLUTIONS

In addition to our physical and digital IT installation services and large selection of products, GigE strives to provide ongoing maintenance and support for its clients. Working from a 24×7/365 IT Help Desk, the award-winning GigE IT team promises to provide reliable and quick troubleshooting assistance to our customers.

WHY GIGE?

GigE’s products and I.T. services don’t end after initial installation. Our experienced technician staff promise loyalty to our customers with on-going maintenance and technical support services, through an accessible and reliable help-desk. Not only can we help resolve your technical issues using telephone and remote-desktop connection assistance, but also through instant messaging and appointment booking services via our main website.

OUR IT HELP DESK SERVICES INCLUDE

Reliable, fast, and Enterprise-level

information and support consultation for your IT needs

Remote Desktop Connection and Telephone Assistance

IT troubleshooting and solutions

Instant Messaging Service

Immediate and personal responses via our main website

Appointment Booking

Through our main website, to our location in Mississauga, ON.

Frequently Updated Information Posts

Featured on our blog

WHY OUR HELP DESK

GigE is highly confident in the long-lasting quality of its products and services. As such, we loyally stand by our customer base, providing fast, reliable, and professional help-desk services on a 24/7, 365 days a year basis. Working from our location in Mississauga, Ontario, our highly skilled and experienced team of technicians are always available to assist you or your company in any I.T. issues that you may encounter.

Flexibility is key when it comes to IT troubleshooting. Issues can be unpredictable, and each customer will require different levels of assistance. In light of this, GigE provides multiple methods of assisting our customers, to give you the best support consultation experience possible. Not only can you contact us through our telephone or e-mail, but we also provide remote-connection services that allow us to directly assist you straight from our location. Additionally, we provide instant messaging via our main website. Finally, you can book an appointment to our office at 2 Robert Speck Parkway, Suite 298, Mississauga ON for a face-to-face meeting.

Help Desk Solutions

HELP DESK KEY TERMS

Blog
Periodically updated webpage with current and relevant information

Help Desk
Services that provide assistance and consultations for technical or I.T. issues

Remote Desktop Connection
A program that allows for the I.T. technician to access your personal computer for troubleshooting

Troubleshooting
The process of identifying and solving problems

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